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What will happen if I want to move my current HSBB service to a different house/premise?

  • Relocation cost ($25.00) will be incurred to you and you will need to go to Kadai TelBru to do the relocation process. However, the speed and bandwidth of your HSBB service at your new location will be subject to survey. If your new area is not FTTH ready, you may have to downgrade your HSBB service to e-speed as your area is still on Copper Infrastructure. Also, if your new area requires a bigger bandwidth to support your internet connection, you may have to upgrade your service depending upon recommendation by TelBru.


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