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How to take care of my Modem/ONT?


Dos

  • Use a surge protector in the power supply of the ONT Optical Modem.
  • Make sure to keep the ONT Optical Modem in a ventilated place.
  • Make sure to keep the ONT Optical Modem dry.
  • Make sure your telephone is plugged into Tel1 socket.
  • Make sure you disconnect the power supply during heavy lightning and thunder storms.
  • Avoid disconnecting the yellow patch cord.

Don’ts

  • Don’t cover the ONT Optical Modem.
  • Don’t place the ONT Optical Modem on a thick carpet (it will block the vent holes at the bottom of the unit).
  • Don’t unplug the yellow patch cord from the ONT Optical Modem or the wall socket.
  • Don’t bend the yellow patch cord.
  • Don’t put furniture or heavy items on the yellow patch cord.
  • Don’t spill liquids over the ONT Optical Modem.
  • Don’t use sprays on the ONT Optical Modem.
  • Don’t unplug or power down the ONT Optical Modem (unless during heavy lighting storm) as the telephone and HSBB service will not work without power.
  • Don’t look directly into the connection point.
  • Don’t touch the end of the optical connector.


Disclaimer:

All material on the Tech Care website is provided for supplemental information purposes only. The information is provided by the TelBru's technical support team and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or others related contained on the website for any purpose. Any reliance you place on the information is therefore strictly at your own risk.