Save yourself a call. Get answers online.


Can you explain to me how quota works & how can I top up?


  • TelBru broadband plans, unless specified as “Unlimited”, are provided with monthly Data Quota which will reset at every start of the month (Billing Cycle). Depending on the plan subscribed, upon reaching your monthly data quota, your service speed shall be reduced until either the start of new billing cycle/month or purchase of a Top-Up, whichever comes first.
  • You will be able to purchase Top-ups at any of our My TelBru counters by first filling in a Top-Up Request Form. Your IC number and signature will be required. However, we recommend using our My TelBru or My TelBru Online for your convenience so you may Top-up whenever and wherever.


Disclaimer:

All material on the Tech Care website is provided for supplemental information purposes only. The information is provided by the TelBru's technical support team and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or others related contained on the website for any purpose. Any reliance you place on the information is therefore strictly at your own risk.