Introducing the Unlimited Passes! For as low as $3 or $4 a month, get unlimited access to some of your favorite social networks! If you’re ever worried about whether or not your social networks are eating up your mobile data or internet quota, this is the answer to that problem.
How it works is that when you sign up to one or more of the Unlimited Passes via our TelBru Branch counters, you’ll get unlimited access to the your chosen Unlimited Pass Package without having to affect your home quota! Not only that – the Unlimited Pass is not limited to one person – you can share it with your entire family in the house! Upload and download those photos on Facebook, WhatsApp and/or Instagram to your hearts content without having to worry about over-using your quota.
Best of all – when you’re not within the vicinity of your home Internet and you’re out and about, you can save your mobile credit when you connect to any of TelBru’s WiFi zones, log in to your Postpaid WiFi and you can use your Unlimited Pass(es)!
Subscribe today by visiting any TelBru branch near you or call our Call Centre at 111 for more information on our Unlimited Passes. Terms and Conditions apply.
Facebook UNLIMITED $3 per month
Instagram UNLIMITED $4 per month
WhatsApp UNLIMITED $4 per month
What is Unlimited Pass?
Unlimited Pass is a Broadband Value Added Services that enables customer to use Facebook / Instagram / Whatsapp without affecting subscriber’s broadband quota.
What is included underFaceBook Unlimited / Instagram Unlimited / Whatsapp Unlimited?
Any activities under FaceBook / Instagram / Whatsapp exclude third party links and applications. This includes:
|Facebook Video Call||Yes|
|Facebook Voice Call||Yes|
|Viewed Facebook Live Video||Yes|
|Facebook Live recording||Yes|
|View Facebook embedded videos||Yes|
|Photo upload/download & video upload||Yes|
|View YouTube videos & external videos shared on Facebook||No|
|External links shared on Facebook||No|
|WhatsApp Video Call||Yes|
|WhatsApp Voice Call||Yes|
|Photo upload/download & video upload/download||Yes|
|WhatsApp on desktop||Yes|
|Sharing document (PDFs, documents, spreadsheets, slideshows and more)||Yes|
|External link (shared link)||No|
|Group direct messaging||Yes|
|Instagram embedded link||Yes|
|Instagram Ads on Facebook||Yes|
|Checking statistics (insights) for business account||Yes|
|Third party app for Instagram||No|
How does Unlimited Pass work?
Any activity on Facebook / Whatsapp / Instagram (excluding third party links) will not be counted to subscriber’s broadband quota.
What are the benefits of subscribing to Facebook / Instagram / Whatsapp Unlimited?
This package enables subscribers to use Facebook / Instagram / Whatsapp to their heart’s content, without worrying about how much they’re downloading. Think of it as peace-of-mind internet.
For Business subscribers, this plan can be beneficial as it enables the use of Facebook / Instagram / Whatsapp for advertising, customer interaction and other activities without it affecting their broadband quota.
What plans are available?
We have now introduced Facebook Unlimited at $3.00 per month, Instagram Unlimited / Whatsapp Unlimited, for $4.00 per month each subscribed service.
Who can subscribe to this plan?
This plan is open to all TelBru Broadband subscribers — both Business and Residential subscribers.
Is this a monthly package?
Is there an expiry date? Do I have to renew it every month?
No, it is a monthly plan where once customers subscribe for this plan customer may enjoy this monthly. To cancel your monthly subscription, please approach our nearest TelBru branch.
How do I know my Facebook / Instagram / Whatsapp usage is unlimited?
To find out whether the facebook / Instagram / Whatsapp Unlimited is activated, you can check via ‘My Service’ on your My TelBru account.
What happens if my service is throttled?
You will still be able to use Facebook / Instagram / Whatsapp Unlimited. However, the quality of your experience will be based on the throttling speed. For example, if a customer subscribes to 10Mbps, if throttled, they will then experience speed of 500kbps.
How and where can I subscribe Facebook /Instagram / Whatsapp Unlimited?
For Residential Subscribers:
For Business Subscribers (non-Sdn Bhd):
For Business Subscribers (Sdn Bhd):
Who do I contact if I wish to find out more about Facebook / Instagram / Whatsapp Unlimited?
You may visit our TelBru website, or visit the nearest TelBru Branch or call 111 for further information.