Telekom Brunei Berhad has pledged to provide 10 recycling units in its Corporate Social Responsibility bid to facilitate the cleanliness of Brunei’s capital Bandar Seri Begawan.

Following the government’s call for support, the units are hoped to provide the public with the necessary facilities to inculcate environmental awareness especially for the upcoming celebration of His Majesty the Sultan and Yang Di-Pertuan of Brunei Darussalam’s Golden Jubilee Accession to the Throne during which time Bandar Seri Begawan is expected to witness an influx of visitors.

Alongside other contributors to this cause, TelBru symbolically handed over its pledge in a ceremony that took place in Taman Haji Sir Muda Omar ‘Ali Saifuddien represented by the company’s Chief Corporate Services Officer Puan Hajah Rosmawati binti Haji Manaf.

The company’s support of this cause especially during a period of historical significance is part and parcel of its corporate social and environmental values that aims to nurture a generation that is keen on making a difference.



As part of its continuous efforts towards providing Brunei with easy access to internet data, Telekom Brunei Berhad will provide free Wi-Fi access around the capital over the course of key events in conjunction with the upcoming Golden Jubilee celebration of His Majesty the Sultan and Yang Di-Pertuan of Brunei Darussalam’s Accession to the throne.

On October 5, October 14 and October 22, visitors to Bandar Seri Begawan can gain internet access over the company’s ‘TelBruWiFi@JubliEmas’ nationwide Wi-Fi network available at several locations in the capital namely Yayasan Shopping Complex, Burger King, the Coffee Bean and Tea Leaf, Sub Station, Excapade and Another Café. Meanwhile, in conjunction with the float procession, alongside these other locations, Tarindak D’Seni will also be equipped with a similar facility only on October 14.

The ‘TelBruWifi@JubliEmas’ will be made accessible throughout the duration of each respective occasion limited to three hours per device.

To gain access, users will simply need to connect to the network, fill in details when prompted and begin surfing. Patrons who wish to surf beyond the allotted three hours, online PIN purchases are also available in various denominations.

For further information, queries can be forwarded to TelBru’s Customer Care line at 111 or to the company’s various social media platforms.



Telekom Brunei Berhad is scheduled to conduct Fibre-to-the-Home (FTTH) infrastructure preparations for residents within the Meragang and Bukit Beruang Housing Scheme areas to take place Monday, October 16, 2017 as part of the company’s initiative towards expediting telephony, and subsequent internet connections for those in the area.

In the first phase, residents within these areas can expect trenching activities to make way for the company’s FTTH connections. In line with this, contractors authorised by the company will conduct house-to-house surveys.

TelBru would also like to take this opportunity to remind home owners in ensuring the identity of those affiliating themselves as TelBru personnel. Those permitted to approach residents will have, among identifying details, TelBru accredited ID’s for TelBru appointed contractors, official TelBru ID’s and authorisation letters.

It is also reminded that financial transactions should be made exclusively over-the-counter at any of TelBru’s branches.

Should any concerns arise, patrons are urged to contact TelBru’s Customer Care line at 111, or get in touch through any of the company’s social media platforms.


In its continuous efforts to provide subscribers with the best possible Internet experience, TelBru will be performing a nationwide FTTH system upgrade on Tuesday, 24 October 2017, commencing from 5:00AM until 9:00AM.

As a consequence of this activity, subscribers may expect a maximum 30 minutes Internet service downtime during this period.

We would like to apologise for any inconveniences caused by this matter.

For any concerns or inquiries, please contact TelBru’s Customer Care centre at 111 or visit any of the company’s social media platforms.


In a series of initiatives towards providing life-long learning for its staff, Telekom Brunei Berhad today feted 126 of this year’s graduating cohort in a ceremony that took place at the Empire Hotel and Country Club.

Those graduating from their respective training, certification and educational programmes comprise staff members of varying expertise ranging from Fibre-to-the-Home for the facilitation of High Speed Broadband to leadership management as a means to enable a more efficient environment for day-to-day operations.

Ranging from 3-day courses to as long as 12 months, this life-long learning initiative is part and parcel of the company’s contribution to Brunei’s ICT development by providing the industry with the required human resource that is capable of meeting national demand for data and innovation.

On hand to present the certifications was Deputy Minister (Corporate, PENGGERAK and Economy) at the Prime Minister’s Office, Dato Paduka Awang Haji Mohd. Roselan bin Haji Mohd. Daud as well as Dato Seri Paduka Awang Haji Hisham bin Haji Hanifah, Deputy Minister of Finance and Chairman of Telekom Brunei Berhad.

For the first time in a series of graduations for TelBru’s member of staff, 25 from this cohort successfully completed the Leadership Development Programme (LDP) with Executive Masters in Management (People Leadership) from Asia e-University that was first initiated in 2015. The programme was designed with two tracks with one being for Senior Managers and the other for Middle Managers.

Part of the aforementioned LDP required participants to undergo 40 per cent in-class learning, and the other 60 per cent on-the-job application. The programme comprised eight core modules that commenced with a module that prepared participants to move successfully from a ‘Performance Contributor’ to a ‘Performance Leader’. During the duration of the one-year programme, participants also covered ‘Customer Centricity’ during which time they were introduced to the ‘Effortless Experience’ methodology, and later concluded with inculcating the ‘Global Manager’ mind-set.

Being an ICT company that requires keeping abreast with international developments, participants were also required to identify and fan-in global best practices as well as innovation through ‘Benchmarking’ whilst at the same time introduce and implement global best practices in leading and managing ‘21st Century Global Business Organisation’ expectations.

To gain better understanding of the industry, participants were also sent to South Korea to witness first-hand the operations of world-class organisations. To further supplement the eight core modules, a four-part TelCo Business and Technology Leadership Series led by Regional Telco business experts was also organised for the participants.

Moving forward, the company will continue investing in education and training for its people in line with industry requirements. This will ensure continuous improvements in terms of TelBru’s delivery of service and elevating the quality of its engagement with members of the general public.