2000s
In 2000, Brunei hosted the APEC 2000 conference in which TelBru installed the entire required telecommunication facilities. High speed broadband services were made available through a partnership with a local company.

Living up to our responsibilities to the communities in which we operate, TelBru implemented rural communication systems to remote areas in Temburong, Tutong and Kuala Belait. These basic telephony and internet services provided much needed accessibility to residents in these areas. The implementation of these systems has narrowed the wide digital gap and brought about huge benefits that had been only enjoyed by those in urban areas. TelBru has also made vast improvements in internet services through a complete overhaul of BruNet's core infrastructure, making it more dynamic and seamless. In addition to its core network, TelBru redesigned the access network to its existing cable system making it broadband ready. To add to further enhancement, TelBru increased its international internet access via fibre optic submarine cable through Hong Kong and Teleglobe (USA). TelBru implemented one of the first commercial Next Generation Network (NGN) info-communication services, proving yet another milestone. The system, with new telephone exchanges, transmission, internet access and data communications, delivered complete convergence of Internet Protocol (IP) services. The timely replacement is geared to meet the social and economic developments of ICT experience by Brunei Darussalam in the 21st century. In March 2004, TelBru implemented its computerised Customer Management System (CMS) to replace the existing BIPS. The CMS billing system provided greater flexibility and enhanced management of new info-telecommunication products and services.

2000
· Prepaid Netkad service waslaunched.
· E-Speed Website was launched.
· Prepaid Economy Call Hallo Kad was launched.
· E-Speed was launched.
· Direct Internet Link To USA (UNNET) was launched.

2001
· Coinphone was liberalised.
· Telecom Business Centre at TelBru Headquaters, Old Airport Berakas was opened.
· Telecom Business Centre at Labi was opened.
· Remote Digital Line Units at Temburong, Sumbiling Lama & Baru, and Lepong Baru were launched.
· The Rimba Exchange was opened.
· Telecom Business Centres were opened at Sengkurong and Lamunin.
· Prepaid Netkad Plus Hallo was launched.
· Rural telecommunication services were launched.

2002
· Introduction of local call charges and reduction of monthly telephone charges.
· An InfoTel outlet was launched.
· UFon Prepaid card was launched.
· Prepaid VoIP Payless phone card service was launched.
· Katok exchange was opened.

2003
· Introduction of 7-digit telephone numbering scheme.
· Fixed Line SMS service was launched.
· Budget Call 097 was introduced.
· e-School project was jointly implemented with Ministry of Education.
· Disaster Recovery Centre for BruNet was established.

2004
· Intoduction of e-Speed2 service.
· Introduction of Customer Management System (CMS).
· Internet wireless access (hotspot), BlinkZone,was launched.
· Replacement of PSTN switching system with the new Next Generation Network (NGN)
· Launching of NGN Forum and Showcase.
· Fixed line prepaid service, i-Call,was launched.
· Sinarubai Telecom Business Centre was opened.

2005
· Inter-Carrier Settlement System (ICSS) was implemented.
· CD-ROM electronic telephone directory, e-Directory,was launched.
· BruNet new website was launched.